PRIVACY POLICY

Last Updated: June, 3, 2025

This Privacy Policy governs the privacy terms of our website, located at www.thechelleco.com, and the services offered by The Chelle Co, LLC. Any capitalized terms not defined in our Privacy Policy, have the meaning as specified in our Terms of Use.
By using our site, you consent to the practices described in this Privacy Policy.

Your Privacy
The Chelle Co, LLC is committed to protecting your privacy.  This Privacy Policy is designed to help you understand what data is collected, how it is used, what is done to safeguard it, so you can make informed decisions when using our site and services.

​​Definitions

• Cookies: Small data files stored on your device that help improve site performance and user experience.

• Non-Personal Information: Data that does not identify you individually (e.g., device type, browser version, anonymized analytics).

• Personal Information: Any information that identifies or can be used to identify you—such as your name, email address, or billing information.

• Service: Refers to the website, products, and design services provided by The Chelle Co, LLC via www.thechelleco.com.

Information Collection and Cookies
When you visit our website, we may collect basic information from your browser or device using cookies and similar technologies. This includes: IP address, browser type and device information, date and time of your visit, pages viewed and usage patterns.

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We may use the collected data for various purposes:

• Remember your preferences

• Track how you interact with our site

• Improve site functionality and design

You can modify your browser settings to decline cookies at any time.

​Information You Provide to Us
We collect personal information when you:

• Fill out a form or quiz

• Request a consultation or book a service

• Subscribe to emails or download a freebie

• Contact us directly or complete a transaction

This may include your name, email, phone number, mailing address, photos, project details, and payment information. Payment processing is securely handled through third-party platforms (e.g., Wix Payments, PayPal, Stripe), and we do not store full credit card data.

Use of Information Collected
We may use your personal and non-personal information to provide, manage, and improve our services; communicate updates, promotions, or offers (unless you opt out); respond to your inquiries or support requests; process bookings and transactions; prevent fraud or technical issues; and analyze website usage to improve overall performance.

Third-Party Sharing & Service Providers
We do not sell or rent your personal information. We only share data with trusted third-party vendors to the extent necessary to operate our business (e.g., hosting providers, email platforms, payment processors).
Our website and ecommerce services are hosted by Wix.com Ltd., which securely stores your submitted data. By using our services, you agree to Wix’s terms and privacy practices, which can be reviewed at www.wix.com/about/privacy.
If you interact with third-party services (e.g., Instagram, YouTube, Pinterest), please review their respective privacy policies.​

Marketing Communications & Opt-Out Options
You may receive occasional updates about new services, offers, or helpful content. You can opt out at any time by: Clicking the “unsubscribe” link in any marketing email and/or contacting us at contact@thechelleco.com.

Data Retention & Security
We take reasonable precautions to protect your information from unauthorized access, alteration, or misuse. However, no digital system is 100% secure. By using our site, you acknowledge and accept this risk.

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Children’s Privacy
Our services are intended for individuals age 18 and older. We do not knowingly collect personal data from anyone under 13. If you believe a minor has submitted personal information, please contact us immediately to remove it.

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Your Control Over Your Data
You have control over your data and may request access, ask us to delete or correct your information, opt out of non-essential communications, or disable cookies through your browser settings. To make any such request, please email us at contact@thechelleco.com.

Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with a revised date. If major changes occur, we will notify you by email or display a prominent message on our website.
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Acceptance of Terms
By using thechelleco.com, you acknowledge and agree to this Privacy Policy and our Terms of Use. Continued use of the site following updates to this policy means you accept those changes.

Contact
If you have questions or concerns about this Privacy Policy, reach out any time:

The Chelle Co, LLC
Email: contact@thechelleco.com
Website: www.thechelleco.com/contact